After a good success of Oracle Community concept released earlier by Oracle Support, we are seeing them taking another step forward in form of "Guided Resolution" for Demantra application. The concept basically better organizes previous resolutions for known or fixed issues related to Demantra product.
They have started with five topics:
How to Use the Demantra Guided Resolution, a Proactive Services Tutorial. Note 1473992.1
They have started with five topics:
- Data loading related issues (Note Id 1461899.1)
- Data loading issues not related to error codes (Note Id 1468884.1)
- Workflow related issues (Note Id 1353217.l)
- Worksheet related issues (Note Id 1486639.1)
- Engine related issues (Note Id 1486634.1)
Guided resolution page look:
Refer to below note for more details around what is this new concept and how to use it.
How to Use the Demantra Guided Resolution, a Proactive Services Tutorial. Note 1473992.1
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